General contact
E-mail Novartis Pharmaceuticals

1-888-NOW-NOVA (1-888-669-6682)
Monday through Friday, 8:30 AM to 5 PM EST
In case of medical emergency, please contact your physician immediately.

Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080
Please allow for mail processing and postal service turnaround time.

Media

US Pharma Media Relations
For reporters only. Consumers will be directed to 1-888-NOW-NOVA.

Anna Frable, Vice President
Novartis Pharmaceuticals Corporation
Communications

+1-862-778-5388 (for reporters only)
+1-732-673-5262

Novartis Patient Assistance Program
This program is for US residents only

1-888-NOW-NOVA
Monday through Friday, 8:30 AM to 5 PM EST

Novartis Patient Assistance Program
PO Box 66556
St. Louis, MO 63166-6556

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This site is intended for US residents only.

Contact Us

Patients, caregivers, friends, family, and health care professionals can contact Novartis Pharmaceuticals Corporation with questions regarding our products and services.

Answers to many questions about our products and the diseases and conditions they treat can be found on our website. And we've made searching for information easier than ever. Now you can search in the style that suits you best by entering a single word, phrase, or question into the search box located on the top of this page.

If our search function doesn't find the information that you're looking for, contact us and we'll start finding your answers right away.

 

By E-mail

E-mail Novartis Pharmaceuticals Corporation
We will send a reply within 24 hours on the next business day.
Response times may vary during US holiday periods.

 

By Phone

1-888-NOW-NOVA (1-888-669-6682)
Monday - Friday, 8:30AM - 5:00PM EST
In case of medical emergency, please contact your physician immediately.
Hours of operation may vary during US holidays.

 

By Mail

Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080
Upon receipt of your letter, we will mail a reply to you within 2 business days. Please allow for US Postal Service turnaround time.
Response times may vary during US holiday periods.